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Features | Customer.guru Home Features Pricing What is NPS? Shopify Plus Sign in Sign up for self-ruling Home Features Pricing What is NPS? Sign in Sign up for self-ruling Send a survey in just 5 minutes Customize your NPS survey Upload your consumer e-mails or setup will-less survey scheduling See the NPS of your consumer segments over time Use your data in one of 1,000+ apps integrated with Customer.guru Receive 10x increasingly responses than with conventional surveys Only 3%–5% of customers usually respond to a conventional satisfaction survey. In contrast, our users typically see response rates of 40% to 60%. We unzip this thanks to smart follow-ups and highly optimized and super simple survey layout. We have optimized the survey so you don't have to. Understand your consumer segments A single number representing your aggregated consumer satisfaction doesn't tell you the whole story. With our automatically generated reports, you can swoop into your data. See how your customers are satisfied depending on: The product they ordered The stage of their first purchase (Christmas? Black Friday?) Number of orders they placed with your shop Their geographic location ...and others Discover trends in your customers' opinions. Increase conversion rates of your landing pages by embedding positive reviews 91% customers read online reviews and 84% of people trust online reviews as much as their friends. Authenticity of your reviews motivates incoming visitors to wilt your customers. Embedded reviews are automatically anonymized. Explore your responses quantitatively with our natural language processing algorithms We're using wide machine learning algorithms to unriddle the textual part of the responses you get. This allows you to hands spot trends among your data and quickly identify and write potential issues surpassing they wilt big problems. The weightier part? We've made it really easy for you to use. Comprehensive e-mail statistics at your fingertips See the wordage rates, unshut rates, click-through rates, unsubscribe rates, vellicate rates as well as complaint rates in a real-time as we send your e-mail surveys. Learn from these insights and send your next promotional campaigns at the right time to the right customers. Run smarter marketing campaigns with Google Ads and Facebook Ads Show variegated ads to variegated customers based on their unification with your brand. Tailor your sequential ads to your promoters, passives, and detractors. Our Facebook Ads integration allows you to push ratings into Facebook and segment your customers using Custom Website Audiences. Google Ads integration lets you push your 
NPS ratings into Google Analytics and consequently segment your customers in Google Ads. Survey your customers in 25+ languages Survey your customers in Arabic, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Spanish, Swedish, and Turkish. Are you looking for flipside language? 
Let us know at [email protected] and we'll be quick to add it. Get increasingly Facebook page likes and Twitter followers Customize your "thank you for your review" page depending on the score your customers requite you. Ask your promoters to like you on Facebook, follow you on Twitter or just requite them a discount. Reassure your detractors that you'll take a second squint on their experience. Other features Our e-mail survey is fully responsive and works unconfined on every device We've extensively A/B tested the e-mail subject line as well as the layout of the e-mail to get you the most responses You can opt into our smart follow-up full-length that automatically sends up to 2 follow-up emails in two-day-long intervals to customers who haven't interacted with your original survey E-mail throttling protects you from unwittingly over-surveying your customers You can programatically schedule surveys via an API Export all of your ratings as well as your consumer data Post notifications well-nigh new ratings into Slack Connect Customer.guru with other services you once use via Zapier We seamlessly integrate with Shopify and are optimized for Shopify Plus Customer.guru works unconfined with the tools you once use Company FAQ Company Terms of Use Privacy Policy DPA Support Pricing Integrations Shopify Plus Help & Support Referral program Benchmarks Fortune 500 NPS Top brands NPS NPS for NASDAQ NPS for AMEX NPS for NYSE Resources Net Promoter Score NPS Benchmarks NPS Calculator Blog Net Promoter Score, NPS, and Net Promoter System are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Copyright © 2018 Customer.guru