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Customer.guru - Net Promoter Score for E-Shops and SaaS

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Customer.guru - Net Promoter Score for E-Shops and SaaS Home Features Pricing What is NPS? Shopify Plus Sign in Sign up for self-ruling Home Features Pricing What is NPS? Sign in Sign up for self-ruling Track SegmentedConsumerSatisfaction Join 10,000+ businesses tracking their Net Promoter Score with our survey Sign up for self-ruling I stipulate to the Terms of Service, Privacy Policy, and DPA I want to receive occasional product updates Sign up Receive 10x increasingly responses than with conventional surveys Only 3%–5% of customers usually respond to a conventional satisfaction survey. In contrast, our users typically see response rates of 40% to 60%. We unzip this thanks to smart follow-ups and highly optimized and super simple survey layout. We have optimized the survey so you don't have to. Understand your consumer segments A single number representing your aggregated consumer satisfaction doesn't tell you the whole story. With our automatically generated reports, you can swoop into your data. See how your customers are satisfied depending on: The product they ordered The stage of their first purchase (Christmas? Black Friday?) Number of orders they placed with your shop Their geographic location ...and others Discover trends in your customers' opinions. Based on a proven methodology: Net Promoter Score® Net Promoter Score is a consumer loyalty metric introduced in HarvardMerchantryReview in 2003. Since then it has been widely unexplored by increasingly than two thirds of Fortune 1000 companies. Send a survey in just 5 minutes Customize your NPS survey Upload your consumer e-mails or setup will-less survey scheduling See the NPS of your consumer segments over time Use your data in one of 1,000+ apps integrated with Customer.guru Customer.guru works unconfined with the tools you once use Fair pricing All plans come with a 10-day long self-ruling trial. Not satisfied? Cancel anytime. $50 per month Hobbyist 1,000 customers per month Single NPS survey $150 per month Small merchantry 5,000 customers per month 3 NPS surveys Custom FROM domain $250 per month Advanced 10,000 customers per month Unlimited NPS surveys Custom FROM domain Use your own SMTP servers Priority support Data import concierge custom   Enterprise Larger consumer base? Get in touch Company FAQ Company Terms of Use Privacy Policy DPA Support Pricing Integrations Shopify Plus Help & Support Referral program Benchmarks Fortune 500 NPS Top brands NPS NPS for NASDAQ NPS for AMEX NPS for NYSE Resources Net Promoter Score NPS Benchmarks NPS Calculator Blog Net Promoter Score, NPS, and Net Promoter System are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Copyright © 2018 Customer.guru